Optimum Payments

Privacy Policy

Optimum Payments is committed to safeguarding your privacy and protecting your information against unauthorized use. Our Privacy Statement explains the policies we follow regarding the collection of data, customer information and privacy standards.

If you have questions, please contact Optimum Payments at (800) 770.5520

Privacy

This Privacy Statement details Optimum Payments’s policies with respect to the handling of personally identifiable information (“Personal Information”) submitted to or otherwise collected by Optimum Payments via Optimum Payments’s website(s), mobile application(s), and/or in the course of providing its payment processing, payment security and fraud management solutions and services (collectively the “Services”). Optimum Payments will use and disclose Personal Information in accordance with the terms of this Privacy Statement.

Personal Information we collect

Personal Information is information that can be used to identify an individual. We collect Personal Information any time the Services are used. The Personal Information collected includes information provided to us directly by individuals and that is provided to us by merchants or financial institutions. The collection of Personal Information described herein is necessary for use of the Services. This information includes but is not limited to:

We collect other information, such as:
IP address and information about the device used to access the Services

How and which services are used

Merchant and merchant account information, including account information we may gather from third-party sources.

Information provided to us through means such as social media or when you contact us through our website.

We also collect or compile other information about you (such as enrolment numbers or demographic group information) which does not identify you. We may use or share any other information with third parties for any lawful purpose.

Use of Cookies

Optimum Payments and its third-party service providers use certain tools to collect information about users browsing our website. These tools use cookies which are small text files that are stored on a user’s computer hard drive. The cookies are used, among other things, to improve website performance, provide customized viewing options, compile statistical reports on website activity, for fraud reduction or for security purposes. We also use cookies to recognize customers or previous visitors to our website or to pre-populate website forms. Such information may be disclosed to third parties to provide any of the activities mentioned above on behalf of Optimum Payments.

To find out more about cookies, including browser-specific instructions on how to restrict or block cookies, go to http://www.allaboutcookies.org Remember, though, without cookies, users may not be able to take full advantage of all of our website features.

We may also use locally stored objects (sometimes referred to as “Flash cookies”) for security and fraud detection purposes. Flash cookies are not managed through web browser settings.

Please visit Adobe’s Flash Player Help website for help with managing Flash cookies.

Privacy

This Privacy Statement details Optimum Payments’s policies with respect to the handling of personally identifiable information (“Personal Information”) submitted to or otherwise collected by Optimum Payments via Optimum Payments’s website(s), mobile application(s), and/or in the course of providing its payment processing, payment security and fraud management solutions and services (collectively the “Services”). Optimum Payments will use and disclose Personal Information in accordance with the terms of this Privacy Statement.

How we use personal information

Usage and disclosure of Personal Information varies based on a party’s relationship with Optimum Payments. Optimum Payments primarily uses this information to provide the Services and related features to

How we share personal information

We will only share Personal Information as described in this policy. Specifically, we may share
Personal Information:

Choices

Accessing or editing personal information

Third-Parties and linked services

Changes to this privacy policy

We may change this privacy policy at any time by posting an updated privacy policy.

Retention period

We will retain Personal Information for the period necessary to fulfil the purposes outlined in this policy unless a longer retention period is required or permitted by applicable law or regulation.

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Just left us a 5 star review

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Timothy Jayes
recommends
February 26, 2024

We have worked with Paul V. for over 5 years with Multiple Businesses and multiple locations. His customer service is top notch! He offers the patience and understanding to be certain we get the products that perfectly fit our business. Thank You Paul !!

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Angela Mascari Rowekamp
recommends
November 10, 2023

Paul has been my rep for at least five years and when I call he answers and he even answered when he was on vaca! He physically came and hooked up all as well . Customer service is top notch! Angie

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Shelby Bauchle
recommends
February 23, 2023

This payment processing software is great but Paul’s customer service is unrivaled. If you’re a small business and looking at expanding your payment options, I strongly encourage you to start here. Paul happily walks you through the process, will investigate issues/features, and is readily available to answer all questions/concerns.